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Customer and technical support

 
MIS is a relationship company where great store is placed on value and integrity. These guiding principles help us develop long-term strategic partnerships with our clients so that our service remit extends beyond ‘box-shifting’ to include the supply of hardware and software as part of a holistic, integrated approach:

Whether working with companies who outsource all IT responsibilities, or with companies who require specific project-based support, MIS delivers highly effective, high-value services.

Diagram depicting customer support elements

Telephone support

We are your IT department, or an extension of it, and registered customers can speak to our technical team whenever you want to; whether to report a problem or ask a question, we're just at the other end of the phone.
If you have a general query however, customer services will gladly help you out. Our customer management system ensures that we always have your details to hand when you call us.

Online support

Registered users can access our secure, online diagnostic service to submit queries or problems to the technical team.

Remote support

A key element of our service provision, remote support enables us to respond to your support needs at short notice in any geographic location in a highly cost effective manner.
Let our customer service and technical team support you so that you can get on with what you do best - running your own business.