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Information we collect
Why we collect it
What we do with it

 

This website is administered by Media Information Solutions Limited and our main purpose is to provide information about ourselves and products and services. We also aim to provide useful information and support to our clients and the wider Apple- and Windows-based computing community.

Why do we collect information about you?

Some information is collected automatically when you visit our web site and some is collected when you provide information via our diagnostics form, email or over the telephone. We use the information you provide to give you superior customer service, and convenient access to our products, services and expertise.

How do we collect information?

We collect non-personal information about you in a number of ways:
  • when you access our web site your Internet address is automatically collected and placed in our Internet access logs
  • our web site also stores small files of information (called cookies) on your computer, which save and retrieve information about your visits to our site
Cookies can tell us which page you came to first, how you navigated through the site and what information was of interest to you. The cookies we use identify you merely as a number.
If you are uncomfortable about our use of cookies to collect information automatically, you can disable them on your computer by changing the settings in preferences or options menu in your browser.
We also collect personal information about you when:
  • you use the diagnostics form (we ask for a few details about you, your organisation and the nature of your query)
  • you submit an email to one of the email addresses on this site for general enquiries or technical information
  • you call us on one of the telephone numbers on this site
You voluntarily provide such information to us and it is up to you whether or not you do so.

What we do with the information we collect?

We may store the information you provide in a secure database and you are entitled to know whether we hold information about you and, if we do, to have access to that information and request for it to be corrected if inaccurate. You can do this by contacting us.

How do we use this information?

We analyse it to determine what is most effective about our site, to help us identify ways to improve it, and eventually, to determine how we can tailor our site to make it more effective.
If you supply us with your email address on-line you may receive periodic email communication from us with information about our products and services.
If you supply us with your telephone numbers on-line you may receive telephone calls from us with information regarding our products and services.
MIS will not share the information you provide with other organisations without your consent. Therefore we may ask your permission to share it with our business partners. We will not sell the information you provide, voluntarily or otherwise, to any third party.

How do we look after the information you provide us with?

When information about you is held by MIS we take reasonable and appropriate steps to protect it from unauthorised access or disclosure.

How can you stop us from contacting you via email or telephone?

If you do not wish to receive emails or telephone calls from us please let us know:
Call +44 (0)1280 824488
or write to
Abigail Howard
Media Information Solutions Limited
1st Floor, 32 Celtic Court
Ball Moore,
Buckingham Industrial Park
Buckingham
MK18 1RQ
If you feel that this site is not following the principles in our Privacy statement, please contact us at privacy@m-i-s.co.uk