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Johnston Press plc

Johnston Press Plc
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Customer requirements
  • Expansion of workflow and accounting systems
  • Reduced operating costs
  • Centralised data storage
  • Fault-tolerant server
The MIS solution
  • Implement a storage area network (SAN) to provide high capacity, fault-tolerant shared storage to multiple servers for the ad booking and production functions
  • Cluster the credit management servers, thus increasing fault tolerance and reducing the potential downtime, and subsequent lost revenues, as a consequence of a single server failure
  • Overcome the technical challenges associated with providing Services for Macintosh in a Windows cluster environment
Technical benefits
  • Fully integrated production and sales processes
  • Fault tolerance in all systems
  • Centralised management capabilities - reduced technical overheads
  • Performance monitoring by HP Insight Manager supporting pre-failure warranty. Any component not functioning properly is replaced by HP before failure occurs.
Business benefits
  • Central point of management and support for the division's newspaper production
  • Reduced production costs
  • Reduced possibility of downtime
  • Secured press deadlines and production schedules
  • Increased data security
  • Solid business continuity
  • Profit stability
Partners and technologies
  • Hewlett-Packard (project partner): system design, supply and implementation of the HP Proliant file server platform and MSA1000 SAN
  • Microsoft: clustering technology
  • Miles 33: publishing and credit management software systems

The fourth largest publisher of local and regional newspapers in the UK, Johnston Press also hosts over 90 local Internet sites. Since its foundation in 1767 as
F Johnston & Co Limited, its publishing philosophy has been to deliver a local service to local communities, reflected in their motto 'Life is Local'. In 1988 it became a fully listed public company and changed its name to Johnston Press plc.

The situation

Johnston Press' South Midlands division (the second largest in Johnston Press) identified a business need across the division to extend the ad booking, production tracking, planning and accounting business systems; areas which are fundamental to the 24/7 newspaper production process in the division. These functions are provided by software from Miles 33, the industry leader in publishing software.
The company also wished to migrate from employing disparate servers and storage, located at each newspaper office, to a centralised storage system and a single back-up procedure. This would fit with their IT re-structuring programme and reduce the cost of storage.
Miles 33 has a suite of integrated applications called FutureProof that provide advertising, planning, accounts and credit management functions to the teams responsible for the newspaper production. FutureProof is built in Microsoft SQL, a highly scaleable database application and contains all information concerning page planning, editorial content, ad rates and availability and, crucially, interfaces with the credit management system. This system, CMS 3000, provides real time customer credit status information to the advertising sales department, as well as creating invoicing and managing debt.
Clearly, all these systems are critical to the newspaper production process; extending deadlines for the advertising sales team whilst ensuring that the publications still get to the presses in time to meet distribution deadlines.
“MIS has once again demonstrated their value to Johnston Press as a key member of the project team. I would not hesitate in recommending MIS as the technology partner for any company that is planning capital technology projects.”
Martin Simpson
Divisional IT Director
Johnston Press